Best Western Plus Ontario Airport & Convention Center

Nicely appointed rooms are a cut above. The place is well maintained and the breakfast had a good selection and was well stocked. Overall, it was a very pleasant experience and excellent value for Money.

A bit noisy in the morning with the trains and proximity to the airport.

The room was spotless and smelled wonderful! All the furnishings were above standard for a room in this price range. And the staff was great! They answered all of our questions, made good restaurant recommendations, and were forthcoming about their unique hospitality practices, such as changing out the shower curtains every time a room is serviced. The hot breakfast tasted great, was fresh and presented well.

There were no cons. Even considering the close proximity to train tracks and a busy commercial airport, noise was not a factor for us.

The staff was friendly, the room was comfortable and clean and the grounds were very nice. It was very easy to find and at an affordable price.

Breakfast was very good; one of the best breakfasts that i've had in a really long time.

The daily cleaning of the rooms was not performed up to standard. The carpet was dirty and should've been steam cleaned.

Need more food for breakfast

The restaurant is not good.

The hospitality, the rooms and breakfast

Clean room, nice large clean pool, good workout room. Upon arrival we discovered we did not have our reservation. The booking agent had not connected with Best Western though we had a confirmation so we did not have accommodations reserved for us when we checked in. BW gave us a reservation at a comparable price and corrected the situation. Very positive.

Convenience to the airport and shuttle bus.

Placed in a corner room with poor air circulation. Neighbors smoking on porch,

Generally a friendly staff and good facilities.

The breakfast staff has on my last two visits forgotten that they are there to work and not to visit with family members and other staff.

How long it took to check out it took about 45 minutes

- Friendly Staff - Shuttle around within 3 miles :D FOC - Quite Place - Good Wifi - Nearby Airport - surrounded by Yoshinoya, Subway, Circle K, Starbucks, Fuel station - Very close to Ontario Convention Centre - huge Parking space

- No Concierge to bring luggage - VERY Standard Breakfast

I can park just outside my rome . brakfast ,

The Wifi was terrible - very slow, to the point that I eventually stopped using it.

Room was tidy Next to a restaurant Next to the freeway Room was very nice for the price

I booked from a third-party so on the night of our arrival we paid about $250 and we waited about an hour to get our room, when we finally got the key they gave us the key to a room that was already occupied! Next morning they said we only paid for one night when we paid for two. We had to go to the front office to argue this. Turns out they put our money on a different room. So the other room for someone else was paid for with our money. They claimed to have "fixed" it but the day of check out they said that we didn't pay the full balance when we did! Again we were in the front office disputing the situation once again. The room was nice however the employees made major mistakes that they claimed to have corrected but truly didn't.